Kambrook’s Limited Product Warranty

During the design and engineering of this product, quality was at the forefront of each material and component choice we made, which is why we proudly stand by our Limited Product Warranty.

In Australia and New Zealand our goods come with guarantees that cannot be excluded under the Australian and New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

So, as well as your statutory rights referred to above and any other rights and remedies you may have under any other laws relating to your Kambrook product, we also provide you with a Kambrook warranty. It’s important to note that this warranty is valid only in the country of purchase.

Kambrook’s warranty for this product covers the repair or replacement (at Kambrook’s discretion) if it’s found to be defective due to faulty materials, workmanship, or function within the warranty period and will not extend the term of the original product warranty period.

To the extent permitted by law, this Kambrook Limited Product Warranty excludes liability for consequential loss, or any other loss or damage caused to property or persons arising from any cause whatsoever. It excludes defects caused by the product not being used in accordance with instructions, by accidental damage, by misuse, or by being modified, altered, or tampered with by unauthorised persons. It excludes damage caused by insects or vermin and claims based on the presence of insects or vermin. 

It also excludes breakables such as glass and ceramic items, consumable items such as those that require periodic replacement as part of the ordinary use, lack of care or maintenance of the product or as directed by the instruction booklet, minor cosmetic issues (including, without limitation, paint and coatings) and normal wear and tear, and does not cover the cost of claiming under the warranty or transporting the goods to and from the place of purchase.

For support with your Kambrook product, to make a claim, or to request a hard copy of this warranty, please contact our Kambrook Customer Care Team by phone:

- Australia: 1300 139 798

- New Zealand: 0800 273 845

To find the warranty length of your specific product, refer to the product page of the website for your country.